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EU After Sales Manager - Passenger Cars


Rotterdam , Netherlands
Posted on Tue, 18 Jan 2022    Open till: Fri, 18 Feb 2022

Summary

Due to the expansion of our activities, BYD Europe is looking for an enthusiastic and self-driven After Sales Manager - Passenger Cars. In this position you will play an important role to set up the After Sales activities in Europe regarding Passenger Cars.

As the After Sales Manager Passenger Cars you are responsible for building and maintaining a strong and customer focused After Sales organization in Europe. You work from our head-office in Schiedam (the Netherlands). You establish and maintain the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You act as the contact person for our National Sales Companies and dealers. You recruit and coach your team members and manage the team in an inspirational way. You play an important role in developing and maintaining service products and After Sales propositions. You secure that the warranty procedure is carried out correctly and performs all administrative tasks needed.

You work collaboratively with the Business Unit Director Passenger Cars and will be reporting directly to the After Sales Director Europe.

Job details.

Department

Passenger Cars

Position

EU After Sales Manager


Responsibilities

  • Set up the European After Sales organization in close cooperation with the Business Unit Director Passenger Cars and the BYD HQ in China.
  • Develop the team, both at the EU HQ in Schiedam as well as within the different EU countries according to the launch plan.
  • Secure a timely introduction of BYD passenger cars from after sales perspective
  • Develop the service network
  • Develop after sales service, for example, but not limited to, Road side assistance, extended warranty and maintenance contracts
  • Develop the customer journey for the BYD after sales
  • Secure the service level to our customers
  • Secure the quality of our service network by timely trainings, tooling and other supportive materials
  • Coordinate the spare parts deliveries in close cooperation with the Supply Chain department


About the perfect candidate

  • 10+ years of overall experience; at least 5 years managerial experience is required.
  • HBO+​ (bachelor or master) working and thinking level, acquired by education or work experience
  • Experienced as After Sales Manager within an OEM environment (mobility, preferably automotive)
  • Strong communication and negotiation skills.
  • Proven leadership skills
  • Affinity with electric mobility
  • Willing to travel on a frequent basis within the territory and abroad (including potential trips to China), indication 25% of your time.
  • Excellent knowledge of English. Dutch and/or Chinese is a plus


We offer

  • An exciting opportunity to lead European transition to Zero Emissions transportation and de-carbonization of the economy. Job in a fast growing company that represents sustainable and forward-thinking technology.
  • Performance and experience based competitive remuneration, pension plan, commuting allowance, 25 days of annual leave with opportunity to purchase extra 5 days.
  • International management position
  • Company car
  • Team building events and employee learning opportunities

Interested?

Apply directly via the form below


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Subject: EU After Sales Manager - Passenger Cars - Rotterdam Netherlands - Passenger Cars

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Product Validation Engineer (Passenger Car)


Rotterdam , Netherlands
Posted on Tue, 18 Jan 2022    Open till: Fri, 18 Feb 2022

Summary

As the Product Validation Engineer, you will closely collaborate with R&D and project management teams in China on developing validation programs, planning & executing local operational tests for our European passenger cars.

The EU product team aims to facilitate our European passenger car portfolio is ready to exceed user expectations. Achieving our strategic goals while ensuring all legal framework and business requirements are met.

The Product Validation Engineer will be a member of the EU Product Team and report directly to the EU Product Manager (Passenger Car).

Job details.

Department

Passenger Cars

Position

Product Validation Engineer


Responsibilities

  • Closely collaborate with R&D teams to develop test validation programs at both vehicle and subsystem levels. (On aspects of performance, reliability, durability, vehicle systems validation, abuse testing etc.)
  • Define field test objectives, specifications, and acceptance criteria. Setup and execute test planning based on requirements of validation program and goals.
  • Perform D/Q-FMEA on complex testing issues, create effective test reports, and lead issue resolution efforts.
  • Support the development and evaluation of testing equipment, 3rd party engineering services, proving grounds, and test facilities.
  • Coordinate with critical stakeholders (R&D, project manager, supplier) to find out issue resolution and give improvement proposals to relevant R&D and quality counterparts.
  • Support local activities (e.g., homologation, delivery support, test-drive event) at the early stage for (pre-) launches of new passenger car models in Europe.


About the perfect candidate

  • Bachelor's or Master’s degree in ME, EE, or relevant engineering field.
  • 2 years of experience in the automotive validation test or relevant field.
  • Excellent oral / written communication skills in both English and Chinese. Other European languages will be a plus.
  • Ability to effectively communicate and work cross-functionally across all technical teams and disciplines.
  • Familiar with whole vehicle/subsystem, and corresponding DVP/R procedures.
  • Have and enjoy various driving experiences and be able to evaluate a vehicle from different user perspectives.
  • Self-driven team player with Customer-Oriented, Can-Do, Live & Learn mindset.
  • Passionate about NEV (New Energy Vehicles) and creating a sustainable future.
  • Ability to multi-task, prioritize and work in a highly fast-paced environment.
  • Rijbewijs B or equivalent driving license of passenger cars.
  • Willing and able to travel domestically and internationally (mainly in Europe).
  • Hands-on working experience such as modifications, repairs on cars is a plus.


We offer

  • An exciting opportunity to lead European transition to Zero Emissions transportation and de-carbonization of the economy. Job in a fast growing company that represents sustainable and forward-thinking technology.
  • Performance and experience based competitive remuneration, pension plan, commuting allowance, 25 days of annual leave with opportunity to purchase extra 5 days.
  • Team building events and employee learning opportunities.

Interested?

Apply directly via the form below


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Subject: Product Validation Engineer (Passenger Car) - Rotterdam Netherlands - Passenger Cars

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Product Homologation Engineer (Passenger Car)


Rotterdam , Netherlands
Posted on Tue, 18 Jan 2022    Open till: Fri, 18 Feb 2022

Summary

The Product Homologation Engineer will support the EU homologation activities. You will collaborate with our homologation, legislation teams, and certification partners. Providing guidance to design, product development, and testing teams at the product development and localization stage, ensuring our European passenger cars and relevant products comply with EU regulatory requirements of certification, launching and operation.

The EU product team aims to facilitate our European passenger car portfolio is ready to exceed user expectations. Achieving our strategic goals while ensuring all legal framework and business requirements are met.

The Product Homologation Engineer will be a member of the EU Product Team and report directly to the EU Product Manager (Passenger Car).

Job details.

Department

Passenger Cars

Position

Product Homologation Engineer


Responsibilities

  1. Understand (track) EC/ECE regulatory (revisions) requirements and their applicability to vehicle/subsystem/component compliance.
  2. Prepare necessary technical documentation and support the R&D team in researching interpretations and filing compliance demonstrations of EC/ECE homologation demands.
  3. Support test validation programs development at both vehicle and subsystem levels, ensuring the tests are aligned with homologation demands.
  4. Facilitate WVTA testing, E-NCAP following the European legislation and respect the quality, cost, and delivery targets.
  5. Interface with certification partners and approval authorities to deliver certification for required markets
  6. Support local activities (e.g., Delivery support, test-drive event) at the early stage for (pre-) launches of new passenger car models in Europe.


About the perfect candidate

  • Bachelor's or Master’s degree in ME, EE or relevant engineering field.
  • 5 years working experience with at least 2 years in automotive homologation.
  • Knowledge of WVTA frameworks and relevant EC/ECE regulation and directives.
  • Familiar with whole vehicle and subsystems technologies.
  • Excellent oral / written English communication skills, Chinese or other European language capabilities will be a plus.
  • Passionate about NEV (New Energy Vehicles) and creating a sustainable future.
  • Self-driven team player with Customer-Oriented, Can-Do, Live & Learn mindset.
  • Ability to effectively communicate and work cross-functionally across all technical teams and disciplines.
  • Ability to multi-task, prioritize and work in a highly fast-paced environment.
  • Rijbewijs B or equivalent driving license of passenger cars.


We offer

  • An exciting opportunity to lead European transition to Zero Emissions transportation and de-carbonization of the economy. Job in a fast growing company that represents sustainable and forward-thinking technology.
  • Performance and experience based competitive remuneration, pension plan, commuting allowance, 25 days of annual leave with opportunity to purchase extra 5 days.
  • Team building events and employee learning opportunities.

Interested?

Apply directly via the form below


Your personal information

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E-mail address
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HR Info team

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Subject: Product Homologation Engineer (Passenger Car) - Rotterdam Netherlands - Passenger Cars

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EU Training & Coaching Specialist - Passenger Cars


Rotterdam , Netherlands
Posted on Tue, 18 Jan 2022    Open till: Fri, 18 Feb 2022

Summary

The EU Training & Coaching Specialist will play a critical enabling role to ensure that our European customer facing teams are fully skilled and equipped to deliver consistently outstanding and meaningful customer experiences.

He/She will design, deliver and evaluate training and coaching materials and content that will ensure that our digital, retail and dealer-based teams have the necessary knowledge, skills, attitudes and behaviors they will need to deliver excellence at every stage of the BYD Customer Journey for Passenger Cars: from initial lead enquiry through to vehicle delivery and ownership.

The EU Training & Coaching Specialist will be expected to develop and execute training and coaching content to support each phase of the BYD Customer Journey: Sales, Delivery and Aftersales. As a result, this position requires a comprehensive understanding of how to effectively develop individuals to deliver an exceptional customer experience as well as the ability to develop and deliver training and coaching interventions that will enable managers and teams to meet and exceed their goals and objectives.

The EU Training & Coaching Specialist reports directly to the EU Training & Customer Experience Manager and will work as part of the EU Training & Customer Experience team.

Job details.

Department

Passenger Cars

Position

EU Training & Coaching Specialist


Responsibilities

  • Deliver impactful, effective and efficient training and coaching sessions and content balancing digital and physical learning methods and approaches.
  • Deliver and contribute to the development of the BYD Customer Journey Training Curriculum, including product knowledge, onboarding, sales and delivery skills, customer experience, validation and systems training.
  • Work with stakeholders and subject matter experts to determine training needs and work quickly to identify, build and implement training solutions.
  • Execute knowledge-checks and demonstration role-plays to validate individual learning and application.
  • Provide ad-hoc performance coaching for teams and individual team members where necessary.
  • Organize and execute post-training surveys to evaluate training effectiveness and areas for improvement.

Key Results:

Commercial and funnel management metrics

  • Productivity metrics
  • Activity tracking

Customer Happiness

  • NPS
  • Customer ratings

Consistency

  • Checklists
  • Materials
  • Processes


About the perfect candidate

  • Bachelor’s Degree or equivalent experience required.
  • Customer-oriented mindset.
  • Connected with our Mission and a more sustainable Future
  • Minimum 3+ years’ experience in a customer focused training/coaching team or organization.
  • Excellent coaching, training, communication and interpersonal skills.
  • Exceptional communication, training and facilitation skills with a naturally high impact presence.
  • Excellent English language skills (other European languages would be a plus)
  • Superior written, verbal, and interpersonal communication skills.
  • Capable of inspiring trust and confidence through effective communication and interpersonal skills with partners and employees at all levels of the company.
  • Proven track record of being proactive and focusing on critical priorities with little or no supervision.
  • Ability to travel up to 50% of the time as required.
  • Ability to work independently and be self-directed.
  • Thorough knowledge of commercial management software and digital tools including full Microsoft Office suite.
  • Ability to partner effectively with global teams, and accommodate regional time differences.


We offer

  • An exciting opportunity to lead European transition to Zero Emissions transportation and de-carbonization of the economy. Job in a fast growing company that represents sustainable and forward-thinking technology.
  • Performance and experience based competitive remuneration, pension plan, commuting allowance, 25 days of annual leave with opportunity to purchase extra 5 days.
  • Team building events and employee learning opportunities.

Interested?

Apply directly via the form below


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Subject: EU Training & Coaching Specialist - Passenger Cars - Rotterdam Netherlands - Passenger Cars

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Servicetechniker für Elektrofahrzeuge / Aftersales Support Engineer OR Technician


Remote , Germany
Posted on Fri, 7 Jan 2022    Open till: Fri, 21 Jan 2022

Summary

Arbeitsgebiet – Süd-Deutschland (A-CH)

Die After-Sales Abteilung

Die After-Sales-Abteilung ist für alle Themen rund um den Flottenbetrieb, Service und Wartung, technische Diagnose und Analyse sowie Produktverbesserungen unserer kompletten Elektrobusflotten verantwortlich.

Dies umfasst unter anderem den Aufbau und die Verwaltung von dem Servicenetzwerk in der ganzen Region D-A-CH/ HU, die Bereitstellung von technischem Support für unsere Kunden und Serviceanbieter, das Lieferketten- und Logistikmanagement von Ersatzteilen, Schulungen für Kunden, Bediener und Vertragswerkstätten sowie kontinuierliches Feedback an QA, F&E-Teams intern zur Produktverbesserung.

Das Hauptziel der After-Sales-Abteilung ist es, eine Beziehung des gegenseitigen Vertrauens und des Wissens mit unseren Kunden aufzubauen, um letztendlich eine strategische Kundenzufriedenheit zu gewährleisten, die dem Geschäft und zukünftigen Vertriebstätigkeiten zugutekommt.

Unsere Erwartungen

Sie zeigen Ihre Leidenschaft für neue Antriebstechnologien und die nachhaltige Industrie und besitzen die Fähigkeit, sich in einem dynamischen, internationalen und multikulturellen Umfeld einzuarbeiten.

In dieser Position betreuen Sie unsere Kunden gemeinsam mit unseren Dienstleistern in Süd-Deutschland rundum. Sie pflegen gute Beziehungen und den guten Ruf bei Kunden, Betreibern und Werkstätten. Sie arbeiten mit F&E-, QA- und Produktionsteams zusammen, um unsere eBus-Produkte zu verbessern.

Job details.

Department

After-Sales

Position

Full time


Responsibilities

Verantwortlichkeiten

Technischer support

  • technischen Support beim Kunden und Werkstätten wie z.B. Software updates, Konfigurationen, Störungsanalyse-behebung mit Werkstattpartnern;
  • Rechnungsprüfung, Verhandlung mit Service Partner;
  • Schulung von definierten After-Sales Prozessen;
  • Informationsaustausch zwischen Werkstätten und R&D (China)-Englisch sprachig;
  • Zulieferer steuern im Zusammenhang mit Einbau von Apparatur;
  • Ersatzteilversorgung im zusammen mit After-Sales-Team aufsetzen;
  • Betreuung von Diagnosewerkzeugen, Spezialwerkzeug und “fast mover parts” in den Vertragswerkstätten, Zusammenarbeit mit Dienstleistern, um unseren Kunden eine hervorragende Servicequalität und -Verfügbarkeit zu bieten.

Kundenbindung

  • Entwicklung und Pflege der Kundenbeziehung;
  • Planen Sie Konto- und Betriebsbesprechungen mit Kunden;
  • Bearbeitung von Kundenforderungen und -beschwerden.


About the perfect candidate

  • Eine handwerkliche Vor- Ausbildung z.B. Kfz.-Technische Ausbildung oder andere technische Ausbildung- ist von Vorteil;
  • Abgeschlossenes Studium in Maschinenbau, Elektrotechnik oder Fahrzeugtechnik mit angefüllt mit soliden mechanischen und elektrischen Systemkenntnissen;
  • Deutschkenntnisse auf Muttersprachniveau, da Sie ständig mit lokalen Kunden kommunizieren;
  • Sehr gute Englischkenntnisse, da Sie ständig mit Kollegen aus dem Ausland kommunizieren, weitere Sprachen sind von Vorteil;
  • Ausgezeichnete Kommunikationsfähigkeiten und lösungsorientierte Denkweise;
  • Teamplayer mit sehr guten organisatorischen Fähigkeiten;
  • Problemlöser mit praktischem Ansatz;
  • Offen für häufige Reisen innerhalb Deutschlands.


We offer

  • Möglichkeit, Teil eines soliden, branchenübergreifenden und schnell wachsenden internationalen Unternehmens zu sein;
  • Möglichkeit, Teil eines Technologieführers im Bereich elektrischer Antriebstechnologie zu sein
  • Raum und Freiheit für Ihr persönliches Wachstum und Ihre Karriereentwicklung in einer nachhaltigen Branche;
  • Wettbewerbsfähige Vergütung basierend auf Ihrer Leistung und Erfahrung;
  • Teambuilding-Events und Weiterbildungsmöglichkeiten für Mitarbeiter.
  • Sehr gute Verpflegungsvergütung bei Geschäftsreisen nach asiatischem Standard.

Bewerben Sie sich bitte mit Ihrem Lebenslauf auf Englisch oder Deutsch (Motivationsschreiben nicht unbedingt erforderlich) an career.eu@byd.com

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Technischer Service / Servicetechniker / Aftersales / Aftermarket / Maschinenbau / Elektrotechnik / Fahrzeugtechnik / Elektrofahrzeuge / Deutsch / Elektrofahrzeugreparatur / Busreparatur / Servicetechniker / Servicetechniker / Servicetechniker für Elektrofahrzeuge

Interested?

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Subject: Servicetechniker für Elektrofahrzeuge / Aftersales Support Engineer OR Technician - Remote Germany - After-Sales

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Tender Assistant - fluent in Chinese


Rotterdam , Netherlands
Posted on Fri, 7 Jan 2022    Open till: Fri, 21 Jan 2022

Summary

The Aftersales department within BYD Europe is responsible for all Service & Maintenance related topics concerning our full electric buses. This is including, but not limited to, building up a service network in whole Europe, providing technical support to our customers and Service Providers, supporting the sales department by calculating Life Cycle Costs, delivery of Spare Parts and providing trainings. The main objective of the Aftersales department is to contribute to Customer Satisfaction & loyalty.

Job details.

Department

After-Sales

Position

Full time


Responsibilities

· Analyze tender documentation, review contractual terms and conditions, set deadlines and maintain the tender administration;

· Identify risks for Aftersales department resulting from tender requirements;

· Support the Sr. Tender Engineer to perform quotation calculations (life cycle cost calculations), data collection and analysis;

· Communicate internally with Sales & tender team, prepare reports and arrange project meetings;

· Strive to continuously improve the tender process;

· Obtain feedback from customers to continuously improve our tender process;

· Periodically review ongoing tender and summarize similarities and differences in customer requirements.



About the perfect candidate

· Bachelor Degree, preferred in international business administration, business economics or relative education background;

· 1-3 years of working experience in a similar administrative support role, experience with public tender processes in Europe will be a strong advantage;

· Excellent data analysis skill, advanced Excel skills;

· Strong communication skills, both written and verbal in English and Chinese, any other European language is preferred;

· Have a flexible attitude and can adapt working method to new information, conditions or unexpected obstacles;

Can work independently and in a team.



We offer

· Job in a fast-developing company that stands for sustainable and forward-thinking technology;

· Performance and experience based competitive remuneration, pension plan, commuting allowance, HSM visa sponsorship, hybrid work opportunity;

· Team building events and employee learning opportunities.

Please note that the position is open for candidates located in Europe.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Tender/ Bidding/ Quotation/ Electrical vehicles / Automotive / project management / Bus / procurement / sourcing / public transport

Interested?

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Subject: Tender Assistant - fluent in Chinese - Rotterdam Netherlands - After-Sales

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Legal Counsel - fluent in Italian


Rotterdam , Netherlands
Posted on Fri, 7 Jan 2022    Open till: Fri, 21 Jan 2022

Summary

About the department & role:

The legal department at BYD Europe takes charge of legal matters in Europe and ensures legal compliance of BYD’s business activity under appropriate laws and maximum legal protection of BYD’s rights and interests.

Now, we are looking for a proactive Legal Counsel to oversee the legal aspects of our business related to electric vehicles, solar panels and battery storage in our south European markets. You will safeguard our reputation by guaranteeing that the company strictly follows law guidelines and give legal advice to the management about all relevant issues. You will report to the legal department manager based in the Netherlands.

Job details.

Department

Legal

Position

Full time


Responsibilities

  • Draft, review, negotiate and advise on a variety of complex commercial contracts which may include procurement agreements, distributor agreements, supply contracts, and after-sales service agreements etc.;
  • Cooperate with the business team to prepare for the public procurement procedure;
  • Provide legal advice to business managers to ensure that legal issues are identified and resolved and that legal risk is managed appropriately;
  • Handle legal disputes, including coordination of litigation/arbitration procedures, and collaboration with external lawyers;
  • Provide support on legal compliance matters;
  • Provide clear and practical advice and assistance regarding legal matters to BYD’s management concerning our business activities;
  • Summarize potential risks of current business activities and provide training to the business team;
  • Liaise and cooperate with the legal team at headquarters;
  • Other relevant legal matters for various European countries.


About the perfect candidate

  • Master of law degree, with knowledge of Italian law;
  • 2+ years of professional legal experience, either as an in-house counsel or in private practice;
  • Experience in commercial contract matters, corporate law and legal compliance;
  • Good commercial/transactional negotiation skills, particularly in cross-cultural and multi-jurisdictional transactions;
  • Able to develop and implement legal strategies and solutions;
  • Demonstrate excellent analytical skills, precise and able to multi-task effectively;
  • Proactive, diligent, team player and also be able to work independently
  • Excellent command of English and Italian language - both verbally and in writing;
  • Knowledge of Spanish and/ or French language will be considered an advantage.


We offer

  • Job in a fast-growing company which represents sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, commuting allowance, pension plan;
  • Team building events and employee learning opportunities.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Interested?

Apply directly via the form below


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Subject: Legal Counsel - fluent in Italian - Rotterdam Netherlands - Legal

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Sales Administrator – fluent in Italian language


Rotterdam , Netherlands
Posted on Fri, 7 Jan 2022    Open till: Fri, 21 Jan 2022

Summary

About company

BYD Europe HQ is based in Schiedam, The Netherlands. Company offers a full line of electric vehicles, including all-electric passenger cars, buses, forklifts and trucks. BYD Europe employs international team of 160 + people and 25+ nationalities in the Netherlands and growing.

About role

The Sales Administrator is part of the electrical forklift Sales team and acts as the first point of contact for the dealers in Italy. Sales Administrator will work closely with Regional Sales managers for Italian market.

Job details.

Department

Industrial vehicles - Forklifts

Position

Full time


Responsibilities

Sales order support

  • Receive orders from dealers via email and acknowledge email reception
  • Validate order (specs, price, signature and stamp)
  • Allocate order (stock, inbound, factory order)
  • Provide dealers with delivery date and confirm order
  • Place order to factory and coordinate with warehouse for loading/unloading
  • Communicates with dealers about the pick up

Sales invoicing & reporting

  • Generate invoice for Forklift and spare parts, Follow up payment collection
  • Release delivery instructions to DSV as well as invoice payable registration in weekly basis
  • Maintain order data base
  • Generate weekly sales report and weekly invoicing report;
  • Run and maintain records on Demo program

Spare parts support

  • Follow up on parts request not available on stock
  • Generate shipping orders for parts in the office
  • Maintain control of the parts of the market, including invoices and payments

Warehouse & stock optimization

  • Coordinate with warehouse for inbound/outbound shipments
  • Participant the stock count
  • Follow up on shipments for the dealers and inform them accordingly


About the perfect candidate

  • Fluent level English and Italian language skills, French language will be considered an advantage;
  • 2+ years of relevant work experience in administrative, logistics or customer service areas;
  • Education in Business, Logistics or technical studies preferred;
  • Stress resilient and able to handle various problem situations;
  • Customer focused with excellent communication skills;
  • Excellent time management and organizational skills;
  • Computer knowledge and efficiency, including MS Office, SAP;


We offer

  • A job in a fast growing company and industry that represents sustainable technology;
  • Performance and experience-based competitive remuneration, commuting allowance, pension plan; hybrid work opportunity;
  • Team building events and employee learning opportunities.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Sales/ Invoices/ SAP/ Electrical Vehicles / Automotive / Administration/ Forklift / Electrical trucks / Reporting /Italian/ Customer support /

Interested?

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Subject: Sales Administrator – fluent in Italian language - Rotterdam Netherlands - Industrial vehicles - Forklifts

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Sales Support Representative - fluent in Chinese


Rotterdam , Netherlands
Posted on Fri, 7 Jan 2022    Open till: Fri, 21 Jan 2022

Summary

Location: Schiedam, the Netherlands.

About company

BYD Europe HQ is based in Schiedam, The Netherlands. The company offers a full line of BYD electric vehicles, including all-electric passenger cars, buses, forklifts and trucks. BYD Europe employs an international team of 160 + people and 25+ nationalities in the Netherlands and growing.

Job details.

Department

Sales - Electrical buses

Position

Full time


Responsibilities


Sales Demo Fleet management

  • Plan all bus demos & charging schedule based on Sales tests demands;
  • Maintain Demo Fleet Management System, incl. technical, certificate schedule database, legal & transport documents, etc.;
  • - Collects demo info./docs. from PM and R&D engineers;
  • - Investigate the bus insurance and registration policy in Europe and coordinate registration& insurance;
  • - Support the local Sales to arrange the legal documents regarding the demo test between BYD and clients;
  • - Follow up Demo bus certifications and support new demo bus internal applications;
  • - Arrange legal documentation regarding the demo bus test between BYD and clients;
  • - Track the locations and updates (of Demo buses and their chargers), supply the records to other departments.
  • Collaborate with Logistics department to arrange the demo bus & charger transport
  • - Keep track of bus conditions when demos are transported between different markets for clients and tender tests;
  • - Follow up to claim the damage costs.
  • Arrange and organize the regular/yearly Demo technical maintenance/mandatory check up`s with Service Provider.
  • Process payments of demo related invoices, make records and summary- quarterly based.
  • Coordinate PDI with PM & Aftersales when any new Demos come to Sales. Arrange the charger dedication.
  • Collect testing reports with technical information.

Mandatory battery registration process management in Europe

Partial Sales Administrations & Invoicing Support

  • Act as the contact person towards Finance for invoice identification and dispatching between Finance, Sales colleagues, and external suppliers.
  • Support miscellaneous tasks between Sales and other departments (internally, when needed).
  • Support administrative tasks during communication with suppliers/service provider (externally).

Product Improvement Support

  • Support the REACH/ processes, track updates of reach list and submit updated reports.
  • Follow up the progress of prototypes for new projects.
  • Collect competitor technical information in each of EU market.
  • Collect latest technical requirements for each of EU market.
  • Summarize unsatisfied technical requirements in tender.


About the perfect candidate

  • 2 + years of relevant work experience in Project Management/ Administrative/Executive roles;
    Excellent communication and organization skills;
  • Keen to expand their knowledge in automotive field;
  • Fluent level English & Chinese language skills;
  • With proactive approach to investigate problems and propose solutions;
  • With high attention to details.


We offer

  • A job in a fast growing company and industry that represents sustainable technology;
  • Performance and experience-based competitive remuneration, commuting allowance, pension plan; hybrid work opportunity;
  • Team building events and employee learning opportunities

Interested?

Apply directly via the form below


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Subject: Sales Support Representative - fluent in Chinese - Rotterdam Netherlands - Sales - Electrical buses

Working at BYD.

Working together towards a clean environment.

A career at BYD combines the energy and entrepreneurial spirit of a startup with the stability and power of a multinational company. Our mission is to create technological innovation for a better life and we passionately pursue our goal to change the world for the better every day.

Who we are.

What we're looking for.

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