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BYD – at your service…

Your dedicated service partner for electric mobility

BYD is committed to helping you transit seamlessly from traditional diesel power to 100% emissions-free, pure electric mobility; BYD, the leading European eBus manufacturer is at the forefront of the growing trend for global transport electrification.

Services for Bus.

Extensive service network

BYD has invested heavily in an extensive Service Network in Europe, with state-of-the-art workshops in the UK, the Netherlands, Belgium, Luxemburg, Spain, Portugal, Italy, France, Germany, Hungary, Denmark, Norway, Finland, Sweden, Israel, etc. Supported by a comprehensive training programme, BYD ensures its service partners possess a complete understanding of the customers’ vehicles to provide them with the very highest level of aftersales support.

Parts – in stock, always available

Today, BYD manages three strategically located Parts Warehouses in the Netherlands, Sweden, and UK, covering the whole of Europe, delivering flexible logistics solutions and providing BYD customers with a fast, efficient, cost-effective parts delivery service.


FleetLink brings a holistic solution for public transport operators to monitor their electric bus fleets in a user-friendly way, boosts performance through better asset visibility and vehicle utilization, reduces cost by saving energy and proactive maintenance. It enables remote error monitoring. The sophisticated after sales functionalities ‘remote diagnosis and remote updates’ shorten the service response time and eventually reduce the downtime of the buses.

Technical training – putting operators in control

BYD believes in empowering its customers. An extensive portfolio of comprehensive, practical training courses are available to customers and service partners alike – putting drivers and fleet managers in full control. At its heart, BYD has created a dedicated professional training team with the key aim of providing customers with the technical know-how to keep their BYD vehicles on the road.

BYD provides a range of training modules:

  • Vehicle/charger training for drivers
  • Future-proof training on new features
  • Primary training and elementary troubleshooting
  • Advanced troubleshooting

Extended warranties

All BYD vehicles are supported by a standard whole-vehicle warranty policy, also covering individual components.

Warranty periods can be extended upon request.

Maintenance / Repair

A timely, accessible and enjoyable service, just for you.

Installation instructions for Alcohol Lock

Join us!

BYD remains on the look-out for outstanding service providers to join its quest to bring 100% emissions-free mobility to European towns and cities. Join the BYD after-sales team today.

Email: aftersalesinfo@byd.com

Services for Auto.

We offer a full range of automotive after-sales services to meet your individual needs and are committed to enhancing your driving experience. Depending on the condition of your vehicle, we provide you with high-quality maintenance, repair and spare parts services. Superior and Sincere Services are with you all the way, providing you with full-time and rapid response customer service support, so as to make your journey more secure.

Read more about our Auto services

Services for Forklift.

We offer several service options to support your operation. First and foremost, we care about creating the best products for your market. Our confidence in the quality of our products allows us to offer the industries longest warranties.

We help you maintain a seamless operation with high quality technical assistance, as well as spare parts being readily available to you.

Read more about our Forklift services